AI Automation Philippines
Glossary

Workflow

Why it matters for Philippine businesses

Writing a process down as a workflow is the first step of any automation project. Listing the steps and the exceptions shows where work gets stuck and which steps suit software. In tools such as n8n and HighLevel, the written workflow becomes the thing that is built.

Example

Inquiry received, then classified, then answered or passed to staff, then logged in the CRM.